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Global Essence Interiors, Inc.

Policies

Disclaimer:

This site  is provided on as “As is”
basis without warranties of any kind, either express or implied, including
without limitation warranties of title or implied warranties of merchantability
or fitness for a particular purpose. You acknowledge, by your use of this site,
this site is at sole risk, that you assume full purpose. You acknowledge, by
your use of the site, that your use of this site is at your sole risk, that you
assume full purpose. You acknowledge by your use of the site, that it is your
responsibility for all costs associated with all necessary servicing or repairs
of any equipment you use in connection with your use of our site.

Drop shipments

Deliveries will be delivered to the door, garage, or
carport unassembled.
We suggest that you hire a local moving company for any assemblage at the
buyer’s expense.

Buyer pays all shipping /handling and taxes.

Products damaged at the warehouse will cost 1/3 of
shipping cost for the replacement product to the buyer.

Damage claims must be made against carrier. No
merchandise returns will be accepted without prior authorization, and a return
authorization number from Global Essence Interiors, Inc..

Prices and items are subject to change without warning.

1/ No merchandise should be returned to us without prior
authorization.

2/ Claims for defects or missing parts must be made
within 7 days. Call our
Customer Service Department at 1 678 776 5057 or 1 678 776 1628.

3/We will not be responsible for claims on merchandise
after it is placed in use in the customer’s home, unless it was an original
defect.

4/We expect your cooperation in accepting parts to
replace defective parts, or in combining parts from two or more defective items
to save one.

5/ In case where there is a slight problem – a scratch,
dent, finish flaw, etc. where the item is saleable at a reduced price, we ask to
be informed and we will agree on a markdown on that item to sell the item “as
is.”

6/ Where it is our responsibility to furnish parts in a
reasonable time, and we cannot do so, we will issue credit for that item.

7/ We will not accept or honor arbitrary charge backs,
claims, deductions, or returns from our customers without our prior knowledge,
or agreement. Common business courtesy requires that we be notified prior to any
charge back, debit, return, or claim so that we may mutually agree to a solution
and come to a settlement that is fair to both sides.

8/ In some cases, we may authorize the return of
merchandise to our warehouse. We ask that all merchandise be returned in
original cartons, packed with original packing. You must follow our shipping
instructions. NOTE: If the merchandise is not damaged or manufacture defect
there will be a 15% restocking fee and return shipping.

9/ We will not accept claims for soiled or damaged items
that have been used in your home, business, or  for display samples on the floor of a
dealer’s showroom.

10/ In all cases, we will try to be reasonable and fair.
A good business relationship is based on both the buyer and seller being fair
with each other. We will try to do our part, and trust you will do the same.

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